NASS Online Refund Policy
At NASS Online, we strive to ensure that our clients are satisfied with our services. This Refund Policy outlines the terms and conditions under which refunds may be issued for the various services we provide.
General Terms
Eligibility for Refunds:
Refunds are generally available within 14 days of the purchase date.
To be eligible for a refund, the service must be unused and in the same condition as when you received it.
Non-Refundable Services:
Customized services such as graphic designing, web development, and digital marketing once initiated or completed.
Academic support, consulting services, and customer support once delivered.
Any downloadable digital products once accessed or downloaded.
Service-Specific Refund Policies
Cyber Safety Awareness Programs:
Refunds can be requested up to 14 days before the scheduled program date.
No refunds will be issued for cancellations within 14 days of the program date.
Digital Marketing, SEO, SMM, and Graphic Designing:
Refunds are available if the service has not been initiated.
Once work has commenced, no refunds will be issued.
Web Development and IT Solutions:
Refunds are available if the project has not yet started.
For projects in progress, refunds will be prorated based on the amount of work completed.
Back Office Support and Local Listing:
Refunds are available if the service has not yet commenced.
No refunds will be issued once the service has started.
Digital Visiting Cards and Digital Wedding Cards:
Refunds can be requested before the design process begins.
No refunds will be issued once the design work has started.
Online Test Series & Test Platforms:
Refunds are available if the test series has not been accessed or attempted.
No refunds will be issued once the test series has been accessed.
Online and Offline Courses:
Refunds are available if the course has not been accessed or attended.
No refunds will be issued once the course has been accessed or attended.
Part-Time Jobs for Students:
No refunds are available for placement services once the student has been placed.
Requesting a Refund
To request a refund, please contact our customer support team at +91 727 0000 222 with your order details and the reason for your refund request. Our team will review your request and notify you of the approval or rejection of your refund.
Processing Refunds
Approved refunds will be processed within 14 business days.
Refunds will be credited back to the original method of payment.
Changes to This Refund Policy
We reserve the right to update or change our Refund Policy at any time. Any changes will be posted on this page with an updated effective date.
If you have any questions or concerns about our Refund Policy, please contact us at +91 727 0000 222